Terms of Service

Terms of Service & Privacy Policy

Privacy Policy for My Aesthetic

Effective Date: 19th Nov 2024

At My Aesthetic, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, services, and during your interactions with us.

Who We Are

My Aesthetic operates aesthetic clinics across Cornwall and Devon, providing non-surgical treatments such as dermal fillers, anti-wrinkle injections, and skin boosters. Our registered business address is…

Toni & Guy Building

5 Princes St, Truro, Cornwall, TR1 2ER

If you have any questions about this Privacy Policy, you can contact us at:

Email: hello@my-aesthetic.co.uk
Phone: +44 7712 129648

What Information We Collect

We may collect and process the following personal data:

Identity Data: Name, date of birth, gender.
Contact Data: Email address, phone number, and postal address.
Health Data: Information related to your medical history and treatment requirements (only with your explicit consent).
Transaction Data: Details of services you’ve booked or purchased.
Technical Data: IP address, browser type, and other details collected via cookies when you use our website.
Marketing Preferences: Your choices about receiving marketing communications from us.

How We Use Your Information

We use your personal data to:

Provide our services, including consultations, treatments, and aftercare.
Communicate with you about appointments, updates, and offers.
Ensure our services are delivered safely and tailored to your needs.
Process payments and manage billing.
Improve our website and user experience.

Marketing Communications:
If you opt-in, we may send you information about new treatments, promotions, or events. You can unsubscribe from marketing emails at any time.

How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, alteration, disclosure, or destruction. This includes secure servers, encrypted storage, and limited access to authorised personnel.

Sharing Your Information

We do not sell or share your personal data with third parties, except:

Service Providers: To trusted third-party companies for essential services like payment processing or IT support.
Legal Obligations: When required by law or regulatory authorities.

We ensure that all third parties handling your data comply with GDPR and provide appropriate safeguards.

Retention of Your Data

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. For example:

Medical records: Retained for [Insert Retention Period] in compliance with healthcare regulations.
Marketing data: Retained until you withdraw your consent.

Your Rights

Under the GDPR, you have the following rights:

Access: Request access to the personal data we hold about you.
Correction: Ask us to update or correct inaccurate data.
Deletion: Request the deletion of your data where applicable.
Restriction: Limit how we process your data in certain circumstances.
Data Portability: Receive a copy of your data in a structured format.
Withdraw Consent: Withdraw consent for marketing or other purposes at any time.

To exercise any of these rights, please contact us at hello@my-aesthetic.co.uk

Cookies

Our website uses cookies to enhance your experience and collect information about how you use the site. You can control or disable cookies through your browser settings. For more information, please see our [Cookie Policy].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with the revised date.